Following are product warranties for current KI products. You may also view warranties for discontinued KI products.
Please note: The following KI product warranty applies to products manufactured on or after November 1, 2019 and manufactured and/or distributed from a KI manufacturing site. This warranty is given to the initial purchaser and is valid for as long as the initial purchaser owns the product. The warranty, which runs from the date of manufacture, covers defects in materials and craftsmanship found during normal usage of the products during the warranty period. If a product is defective, and if written notice of the defect is given to KI within the applicable warranty period, KI at its option will either repair or replace the defective product with a comparable component or product, or provide a refund of the purchase price. KI reserves the right to determine labor method used during replacement of product. The Lifetime Warranty applies regardless of the number of shifts the product is used each day, unless specified as an exception. All non-lifetime product warranties are a single 8 hour shift per day. KI products are not intended or warranted for outdoor use unless specifically stated for outdoor use.
For your convenience, download our PDF of Terms, Conditions, Rights, Warranties.
Refer to KI Care and Maintenance Instructions.
ITEM | WARRANTY |
---|---|
Fabrics (includes all Woven, Polyurethane, Vinyl and Leather) - KI In-Grades and Pallas Textiles (excluding those below) |
3 years |
Laminate HPL - high pressure laminate (excluding markerboard) | 15 years |
Laminate LPL - low pressure laminate | 5 years |
Markerboard Laminate | 3 years |
Mesh | 15 years |
Pallas Haven and Pallas Juggernaut | 5 years |
Seamless Surface Membrane Press | 5 years |
Sure-Chek Moisture Barrier | 3 years |
Veneer | 15 years |
ITEM | WARRANTY |
---|---|
Cable Management - Vertical Cable Manager | 15 years |
Casters | 15 years |
CPU Holders | 15 years |
Electrical Accessories (Activ8, Ashley Duo, Hiatus USB/120V, Isle Power Tower, PowerUp, Qi, Undermount R8, USB Charger, Villa) |
15 years |
Flat Screen Monitor Arms | 15 years |
Foam | 15 years |
Glides (excluding Felt) | 15 years |
Glides - Felt | 1 year |
Keyboard Mechanisms | 5 years |
Lighting | 5 years |
Pneumatic Cylinder (except Cafeteria at 5 years) | 12 years |
Ruckus Totes and Tote Rails | 5 years |
Tablet Arm | 15 years |
Tattoo Screens | Lifetime |
Universal Height-Adjustable Screens | 10 years |
Worksurface Embedded Storage (Flat Screen Garage, Smart Lift) | 5 years |
ITEM | WARRANTY |
---|---|
Connection Zone | Lifetime |
ITEM | WARRANTY |
---|---|
CafeWay (except pneumatic) | 15 years |
Uniframe (except pneumatic) | 15 years |
Pneumatic for CafeWay and Uniframe | 5 years |
ITEM | WARRANTY |
---|---|
Aristotle (excludes laminate) | Lifetime |
Aristotle Laminate - LPL - low pressure laminate | 5 years |
Dante (excludes laminate) | Lifetime |
Dante Laminate - HPL - high pressure laminate | 15 years |
ITEM | WARRANTY |
---|---|
700 Series Desk | Lifetime |
Instruct | Lifetime |
Intellect Wave | 15 years |
Ruckus | 15 years |
True | Lifetime |
Workzone | Lifetime |
ITEM | WARRANTY |
---|---|
Caddies - Seating | 15 years |
Caddies - Tables | 15 years |
ITEM | WARRANTY |
---|---|
(Storage warranties exclude drawer slides at 15 years) | |
Drawer Slides | 15 years |
700 Series Files and Storage | Lifetime |
All Terrain | Lifetime |
Balance | Lifetime |
Connection Zone Storage | Lifetime |
Ruckus Storage | 15 years |
Universal Overhead | Lifetime |
U Series | Lifetime |
ITEM | WARRANTY |
---|---|
Auditorium Folding Chairs | 5 years |
Design Line | 5 years |
Front Row Seating | 5 years |
All Other Steel Folding Chairs | 5 years |
ITEM | WARRANTY |
---|---|
Banquet Tables - Emissary, Heritage, Premier | 5 years |
DuraLite | 5 years |
Fixed Leg Table - Oxford | 5 years |
ValueLite | 5 years |
ITEM | WARRANTY |
---|---|
Wharton | 10 years |
ITEM | WARRANTY |
---|---|
CrossRoads | 15 years |
ITEM | WARRANTY |
---|---|
Connection Zone Mobile Screen | 5 years |
All Other Markerboards | 5 years |
ITEM | WARRANTY |
---|---|
Affina | Lifetime |
Calida | Lifetime |
C-Table | 15 years |
Flex | Lifetime |
Hub | Lifetime |
Lyra | Lifetime |
MyPlace | Lifetime |
MyWay | Lifetime |
Sela | Lifetime |
Soltice | Lifetime |
Soltice Metal | Lifetime |
Sway | Lifetime |
ITEM | WARRANTY |
---|---|
Affina Bariatric Chair | Lifetime |
Affina Glider (excludes glider mechanism) | Lifetime |
Affina Hip Chair | 15 years |
Affina Patient Chairs | Lifetime |
Affina Recliner (excludes recliner and central locking mechanism) | Lifetime |
Affina Sleepers (excludes sleeper mechanism) | Lifetime |
Hiatus Sleeper Bench (excludes sleeper mechanism) | Lifetime |
Hiatus Seamless Surface Components | 5 years |
LaResta Daybed (excludes daybed mechanism) | Lifetime |
Perth Bariatric Chair | Lifetime |
Perth Glider (excludes glider mechanism) | Lifetime |
Perth Patient Chairs | Lifetime |
Perth Recliner (excludes recliner and central locking mechanism) | Lifetime |
Perth Sleepers (excludes sleeper mechanism) | Lifetime |
Rose Patient Chairs | 15 years |
Soltice Bariatric Chair | Lifetime |
Soltice Metal Bariatric Chair | Lifetime |
Soltice Glider (excludes glider mechanism) | Lifetime |
Soltice Patient Chairs | Lifetime |
Soltice Metal Patient Chairs | Lifetime |
Soltice Recliner (excludes recliner and central locking mechanism) | Lifetime |
Soltice Sleeper (excludes sleeper mechanism) | Lifetime |
Glider Mechanism | 10 years |
Recliner Central Locking Caster Mechanisms | 5 years |
Recliner Mechanism | 10 years |
Sleeper and Daybed Mechanisms | 5 years |
ITEM | WARRANTY |
---|---|
RoomScape | Lifetime |
Mattresses | 5 years |
ITEM | WARRANTY |
---|---|
600 Series | 15 years |
800 Series | 15 years |
Affina Guest Chair | Lifetime |
Affina Lounge Seating | Lifetime |
Affina Multiple Seating | Lifetime |
Altus | 15 years |
Apply Stack | 15 years |
Apply Task | 15 years |
Arissa | Lifetime |
Avail | 15 years |
Bantam Guest Chair | Lifetime |
Calida | Lifetime |
Connection Zone Privacy Booth | Lifetime |
Concerto Auditorium Seating | 15 years |
Doni Guest | 15 years |
Doni Stack | 15 years |
Doni Tandem | 15 years |
Doni Task | 15 years |
Extol Auditorium Seating | 15 years |
FourC | 15 years |
Grazie Stack | 15 years |
Grazie Tandem | 15 years |
Grazie Task | 15 years |
Hub | Lifetime |
Impress Guest | 15 years |
Impress Task | 15 years |
Impress Ultra | 15 years |
Impress Ultra Guest | 15 years |
Intellect Wave Classroom Seating | 15 years |
Intellect Wave Task | 15 years |
Itoki DP | 15 years |
Ivy League Classroom Seating | 15 years |
Ivy League Stools | 15 years |
Jessa | Lifetime |
Jubi | 15 years |
Jury Base | 15 years |
Kurv Bench | 15 years |
Lancaster Auditorium Seating | 15 years |
Learn2 Classroom Seating | 15 years |
Lyra | Lifetime |
Maestro | 15 years |
Matrix | 15 years |
Medical and Laboratory Stools | 15 years |
MyPlace | Lifetime |
MyWay | Lifetime |
Neena Bench | 15 years |
Oath Task | 15 years |
Opt4 | 15 years |
Perth Guest Seating | Lifetime |
Perth Multiple Seating | Lifetime |
Pilot | 15 years |
Promenade - indoor | 15 years |
Promenade - outdoor | 3 years |
Rapture | 15 years |
Ruckus Classroom Seating | 15 years |
Ruckus Stack | 15 years |
Ruckus Task Chair | 15 years |
Sela | Lifetime |
Seminar Tables | 15 years |
Sequence | 15 years |
Sequence HD | 15 years |
Sift Guest | 15 years |
Sift Task | 15 years |
Silhouette | 15 years |
Single Pedestal | 15 years |
Soltice Guest | Lifetime |
Soltice Metal Guest | Lifetime |
Soltice Lounge | Lifetime |
Soltice Metal Lounge | Lifetime |
Soltice Multiple Seating | Lifetime |
Soltice Metal Multiple Seating | Lifetime |
Strive Stack | 15 years |
Strive Tandem | 15 years |
Strive Task | 15 years |
Sway | Lifetime |
Tea Cup | Lifetime |
Torsion Stack | 15 years |
Torsion Tandem | 15 years |
Torsion Task | 15 years |
Torsion Air Stack | 15 years |
Torsion Air Task | 15 years |
Torsion on the Go! | 15 years |
University | 15 years |
Versa - standard, conference, and basic | 15 years |
Versa XL | 15 years |
Voyant Conference and Task | 15 years |
Voz (non-stacking) | 15 years |
Xylon | 15 years |
ITEM | WARRANTY |
---|---|
StudioWorks | Lifetime |
System 3000 | Lifetime |
Trellis | Lifetime |
Unite | Lifetime |
WireWorks | Lifetime |
ITEM | WARRANTY |
---|---|
Athens | Lifetime |
Barron | Lifetime |
Backbone | Lifetime |
DataLink System | Lifetime |
Enlite | Lifetime |
Flatscreen Garage (excludes worksurface embedded storage) | Lifetime |
Genesis - Fixed | Lifetime |
Genesis - Height Adjustable | 5 years |
Hurry Up! | Lifetime |
Inquire | Lifetime |
InTandem | Lifetime |
Intellect Activity Table | Lifetime |
Pillar | Lifetime |
Pirouette | Lifetime |
Portico | Lifetime |
Serenade | Lifetime |
Smart Lift (excludes worksurface embedded storage) | Lifetime |
Toggle - Fixed | Lifetime |
Toggle - Height Adjustable | 10 years |
Trek | Lifetime |
WorkUp - Fixed | Lifetime |
WorkUp - Height Adjustable | 5 years |
ITEM | WARRANTY |
---|---|
Evoke | 10 years |
Genius | 10 years |
Lightline | 10 years |
This warranty does not cover:
Except as stated above, KI makes no express or implied warranties as to any product and in particular makes no warranty of fitness for any particular use. At KI's option, product repair, replacement, or refund of purchase price is the customer's exclusive remedy for any and all product defects.