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Submitting an Order

Step 1

Review KI’s Purchase Order Requirements.

Step 2

Complete a KI Purchase Order cover sheet, depending on your order type:

  1. Standard PO Cover Sheet 
  2. Quick Ship PO Cover Sheet 
    If you are submitting an order from the Quick Ship Program, a Quick Ship Cover page must accompany the order. 

Please complete any of the informational fields that are not already clearly noted on your Purchase Order. The bottom shaded section of the Purchase Order cover sheet is for KI internal use only. If you are a KI Sales Specialist or authorized KI dealer, please complete the applicable fields. (2A) 

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Step 3

NEW CUSTOMERS: If you are a new customer and need to open an account, please complete a credit application form and submit with your order. Or, if your order is $500 or less, you may pay in full with a credit card (Visa, MasterCard, American Express accepted). Simply complete the credit card authorization form.

Step 4

Submit the Purchase Order to KI: 

VIA EMAIL:  order.entry@ki.com 
VIA FAX:  800-405-2264 
VIA MAIL:  KI, Attn: Order Entry, 1330 Bellevue St., Green Bay, WI 54302

Step 5

After your order has been submitted: 

  1. KI acknowledges all POs via automated fax. 
  2. To view you order status, visit ki.com/orderstatus 
  3. For questions, contact KI Customer Service. The specific Customer Service Coordinator (name, email address, phone extension) assigned to your order is noted on page 1 of the acknowledgement. (5C) 

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