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Infinity From KI: What Happens When You Just Ask

  • A&D
July 1, 2025

Design isn’t one-size-fits-all. At NeoCon 2025, Infinity From KI showed how listening first and inviting every idea leads to better solutions, bolder spaces, and a more empowering design process.


 

At NeoCon 2025, Infinity From KI set the tone with a simple but powerful message: Just ask. 

Designed to be approachable and empowering, the Infinity From KI space within the showroom was a celebration of possibility. No jargon. No limits. No minimums. Whether matching a color, changing the shape of a table, or building something no one’s ever seen before, Infinity From KI is your partner in the process. 

We wanted every visitor—first-time specifier or seasoned designer—to feel like their ideas belonged here. 

Because they do. 

 

It Starts With You 

Infinity From KI has always been about more than furniture. It’s about the architects shaping identity, the designers telling a brand’s story, the clients who care deeply about the smallest detail—and what happens when they’re able to explore beyond standard offerings.  

Our agile design process is guided by five simple steps: 

  1. JUST ASK: It starts with your ideas. 
  2. WE LISTEN: Inspiration sets the direction. 
  3. WE EXPLORE: The right solution starts to surface. 
  4. WE CREATE: Possibilities come to life. 
  5. YOUR DESIGN, DELIVERED: The perfect fit becomes reality. 
Infinity From KI: An Agile Design Process 

 

Proof That It Works 

The numbers speak for themselves. Here’s a snapshot of what we’ve done and what we offer:

    10B+

    standard product configurations → infinite ways to customize 

    1.6M+

    modifications completed since 1993

    20%

    of all KI orders are modified

    <4 hours

    average response time from the Infinity team

    770

    modification requests processed weekly 

    <1%

    of modifications become standard (because we design for a market of one) 

    And behind it all? A dedicated team of 25+ specialists with more than 400 years of combined experience—working side by side with you. 

     

    Case in Point 

    At the heart of Infinity is the belief that even small changes can have a big impact. Our modified products empower clients to adapt standard KI products to meet specific needs—whether it's adjusting dimensions, integrating power solutions, or incorporating unique materials and finishes.  

    We’ve modified desks to improve privacy and acoustics without changing the layout. We’ve reimagined pods for flexible hybrid collaboration. We’ve transformed a simple lectern into a centerpiece for a school’s graduation ceremony—built with purpose, delivered under pressure.

    Explore more of these innovative solutions in our Modified Products Gallery.

      

    What Comes Next 

    The energy within our NeoCon showroom reflected exactly what Infinity From KI is designed for: interaction, exploration, and new ideas. The conversations we had—curious, creative, and full of possibilities—left us excited about what’s next. 

    So… have an idea? Reach out to us at infinityhelp@ki.com or click below to start the conversation.

    Share Your Idea

     

     

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    by Jonathan Webb  Director of Workplace & Healthcare Markets

    Jonathan Webb leads KI’s strategic business units for workplace/private sector and healthcare. Jonathan studies workplace and healthcare trends, uncovers product gaps, and develops solutions with the KI team. Jonathan takes part in advanced workplace and corporate training strategies and documents his findings through white papers, articles, and other publications. His recent publications, Understanding Active Design: The Rise of Human Sustainability and Collegiate Design: The New Driver for Workplace Design, have put Jonathan in the media spotlight. Partnering with thought leaders like AECOM, his publications cover diverse subjects including sit/stand benefits, designing training environments, and defining work styles. Jonathan holds an MBA from the University of Wisconsin-Oshkosh School of Business and is a LEED-accredited professional.

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