Submitting an Order
Review KI’s Purchase Order Requirements.
Cover Sheets: Two types of purchase order cover sheets are available for your use, depending on the type of order (Quick Ship Program or non-Quick Ship Program order).
If you are submitting an order from the Quick Ship Program, a Quick Ship Cover page must accompany the order.
Please complete any of the informational fields that are not already clearly noted on your purchase order.
The bottom shaded section of the Purchase Order cover sheet is for KI internal use only. If you are a KI Sales Specialist or authorized KI dealer, please complete the applicable fields. 2A
New customers: If you are a new customer and need to open an account, please complete a credit application form and submit with your order. Or, if your order is $500 or less, you may pay in full with a credit card (Visa, MasterCard, American Express accepted), simply complete the credit card authorization form.
Submit the Purchase Order to KI.
If you were provided any quotations, please be sure to include a copy of all quotes the time of order.
SIF files: If you have a .sif file, please submit your order via email.
Encompass SpecifierTM users: Please submit orders via email. Order sumissions to include the customer purchase order and the following items exported from Encompass Specifier: Quote in “Order Report Format”, .sif and .xml.
Mail KI Attn: Order Entry
1330 Bellevue St. Green Bay, WI 54302
After your order has been submitted.
A. KI acknowledges all POs via automated fax.
B. For order status, visit KI.com/order status
C. For questions, contact KI Customer Service. The specific Customer Service Agent (Name, e-mail address and phone extension) assigned to the order is noted on page 1 of the acknowledgement. 5C