Commitment to Quality
Everyone at KI – from the sales representative out in the field to the
engineer working on the manufacturing floor – upholds customer
satisfaction as one of their ongoing responsibilities. And, quality is a
key part of the equation.
To ensure our customers throughout
the world feel assured that our products and services will meet their
diverse quality requirements, we practice several quality performance
measurements, including ISO 9001:2008 certification, Six Sigma methodology, Kaizen processes and high ethical
standards. We also incorporate environmental health and safety programs
to ensure our business protects the health and safety of our employees,
customers, vendors, communities and environment.
Our customers’ appraisals of our performance, specifically quality, is of utmost importance to us.